Frequently Asked Questions
When are utility bills due?
Utility bills are mailed to residents on the 16th of each month and are due by the 30th.
Where do I pay my utility bill?
- Cash, check, MasterCard, and Visa are all acceptable forms of payment.
- City of Lake Crystal, PO Box 86 Lake Crystal, MN 56055
- Bills can be paid at the front desk of City Hall during office hours or placed in the drop box on north side of the building
- Go paperless & Pay online. Create an account and select paperless statements to no longer receive paper statements in the mail. Autopay is also available.
- Pay by phone: (507) 726-2538
Where do pick up a Building Permit Application?
Building permit applications are available at City Hall or online.
How long does it take to receive a Building Permit?
Once you return your building permit application to City Hall or Prokore, it will take 7 to 10 days to process. City Staff will call you when it is ready for pickup. If you are building a new home it will take 10 to 15 days. All fees must be paid before you may begin your project.
When is garbage & recycling collection?
Collection is every Friday (unless notified due to weather or observed holiday).