Lake Crystal Public Utilities

FOR ALL UTILITY RATE INFORMATION, PLEASE SCROLL TO THE BOTTOM OF THIS PAGE

Starting/Stopping Utility Service:

• If you are a new HOMEOWNER moving into the city limits, or you are moving away, please notify City Hall at least two business days prior to moving.

  • The City of Lake Crystal requires all RENTALS remain in the property owners name, as of January 2016. Refer to the Utility Billing Policies Section 8: Rental Unit Policy for further questions.

  • For any service applications received, a photocopy of a valid driver's license will be required at the time of application.

• New community members: Please fill out the LCMU Service Application below and return to the front desk at City Hall. A photocopy of a valid driver's license will be required at that time. There is no application fee or deposit required for utility service.   
• Utility Billing through the city includes electric, water, sewer, refuse, recycling, and tax.
  • For commercial refuse customers, please contact LJP for all inquiries.

LCMU SERVICE APPLICATION - Move In FILLABLE 

LCMU FINAL BILLING / MOVE OUT FORM - FILLABLE

LCMU UTILITY BILLING POLICIES

WHERE CAN I FIND FAQ SHEET

Data Requests for Utility Information:

• Utility information is private information. If you are looking into a property to purchase in the city of Lake Crystal and would like more information about historical usages, please reach out to datarequests@lakecrystalmn.org for the proper forms and procedures. This step will need to be completed prior to any information being released.

 

Utility Payments:

• Cash, check, MasterCard, and Visa are all acceptable forms of payment.
• Bills can be paid at the front desk of City Hall during office hours or placed in the drop box located on the outside of the building.
  • Please ensure to include your account number with payments placed in the drop-box.
• Go paperless & Pay online! Autopay is also available, directly through the city or using our online payment site.
  • When looking for your invoice online, do NOT include the "-" in your account number.
• Pay by phone: (507) 726-2538 
  
  

 

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Temporary Suspension of Utility Services

To qualify for a temporary suspension of utility services, residents must intend to be vacant from the property for a minimum of 30 days. Payment must be made to suspend services at the time of application. City offices require notification of at least ten business days in advance for your return to ensure your water and/or sewer services are reconnected. If city offices are not notified, the date listed on your application will be used as your "reconnection" date. Please read the agreement in its entirety. If you have questions regarding the agreement, please call city hall or reach out to utilities@lakecrystalmn.org for further assistance.

Temporary Service Suspension Application Fee Schedule: 

• $25.00 -- Garbage & Recycling shut off ONLY
• $50.00 -- Water & Sewer shut off only
  
• $75.00 -- Water, Sewer, Garbage, and Recycling Shut Off

Water and Sewer services can be suspended in one of two ways:

1. Water service can be turned off at the curb stop. A one-time, $50 fee must be paid via check or cash only, and will cover disconnection and reconnection of service upon your return. 
2. Water can remain on at the residence.  The minimum base monthly water and sewer charges will continue to be billed as long as no water is consumed.  If any water passes through the meter, regular usage billing will automatically resume. 

LCMU Temporary Suspension Form

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