Lake Crystal Public Utilities

Start/Stop Utility Service:

• If you are moving into the city limits, or you are moving away, please notify City Hall at least one business day prior to move. 
• For new community members, please fill out the Utility Service Application and return to the front desk at City Hall. You will then be given a "Welcome Packet" with additional important information. There is no application fee or deposit required for utility service.   
• Utility Billing includes electric, water, sewer, refuse, recycling, and tax.

LCMU SERVICE APPLICATION 2026

LCMU FINAL BILLING FORM

2025 Utility Billing Policy

Utility Payments:

• Cash, check, MasterCard, and Visa are all acceptable forms of payment.
• Bills can be paid at the front desk of City Hall during office hours or placed in the drop box.
  • Please ensure to include your account number with payments placed in the drop-box.
• Go paperless & Pay online. Create an account and select paperless statements to no longer receive paper statements in the mail. Autopay is also available and payments will be made on the bill's due date. 
  • When looking for your invoice online, make sure NOT to include the "-" in your account number.
• Pay by phone: (507) 726-2538
  
  

 

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Temporary Suspension of Utility Services

To qualify for suspension of services, residents must intend to be vacant from the property for a minimum of 30 days. Payment must be made to suspend services at the time of application. City offices require notification of at least ten business days in advance for your return to ensure your water and/or sewer services are reconnected. Please read the agreement in its entirety. If you have questions regarding the agreement, please call city hall. 

Application Fees: 

• $25.00 -- Garbage & Recycling shut off ONLY
• $50.00 -- Water & Sewer shut off only
  
• $75.00 -- Water, Sewer, Garbage, and Recycling Shut Off

Water and Sewer services can be suspended in one of two ways:

1. Water service can be turned off at the curb. A one-time, $50 fee must be paid via check or cash only, and will cover disconnection and reconnection of service upon your return. 
2. Water can remain on at the residence.  The minimum monthly water and sewer charges will continue to be billed as long as no water is consumed.  If any water passes through the meter, regular billing will automatically resume. 

LCMU Temporary Suspension Form

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