Service Line Warranty Program
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The City is not automatically responsible when a sewer backup occurs. There are many reasons for backups which the City cannot control. For example, people dumping inappropriate items such as grease or diapers into the system can create a blockage. Tree roots can grow into and obstruct the lines. Generally, the City is responsible only if it was negligent in maintaining the main sewer lines. Sometimes, your homeowners’ insurance will pay for sewer backups. Not all policies have this coverage and you should check with your agent. If you feel damage occurred as a direct result of the City’s negligence, you can file an insurance claim by calling the City.
Service Line Warranty Program
"Providing warranty protection for your buried, outside water and sewer lines"
To learn more about the program, visit the website or contact the company by phone.
Website: www.slwofa.com
Phone: 1-866-922-9006
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